Business

Airbnb Guest Message Template — Welcome, Check-in & House Info

Write a personalised, professional welcome message for Airbnb guests covering check-in logistics, WiFi, house essentials, and a local tip. Warm and informative in under 200 words.

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Act as a hospitality expert and experienced Airbnb Superhost who writes guest communication that feels personal, not robotic.

Write a warm and complete guest welcome message for the following booking:

Guest First Name: [GUEST FIRST NAME]
Property Name: [PROPERTY NAME] (e.g. The Harbour Loft, Sunny Studio)
Check-in Date: [CHECK-IN DATE]
Check-in Time: [CHECK-IN TIME] (e.g. 3:00 PM)
Door / Access Instructions: [ACCESS INSTRUCTIONS] (e.g. key lockbox code 4521, smart lock code sent separately)
WiFi Name: [WIFI NAME]
WiFi Password: [WIFI PASSWORD]
Parking: [PARKING INFO] (e.g. free driveway parking, street parking no permit needed, N/A)
House Rules Summary: [KEY HOUSE RULES] (e.g. no smoking indoors, quiet after 10 PM)
Top Local Tip: [LOCAL TIP] (e.g. best coffee at Ozone Coffee, 5 min walk on Leonard Street)
Host Name: [HOST NAME]

Write a single guest message that:
- Opens with a warm, personalised welcome (reference their name and the stay)
- Covers check-in logistics clearly and in the right order (arrival → access → WiFi → parking)
- Mentions the key house rule(s) without sounding like a warning
- Ends with the local tip and a genuine invitation to reach out
- Stays under 200 words
- Sounds like a real person, not a hotel form letter

Also provide: A short follow-up message (3–4 sentences) to send on Day 2 checking they are settled in.

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